Who we are
We are Trek Lanka (Private) Limited, a company registered in Sri Lanka (PV81320). Our website address is https://www.treklanka.com.
When we state “Trek Lanka”, “we”, “us”, or “our” in this privacy statement, we are referring to Trek Lanka (Private) Limited.
How and what personal information do we collect?
When you make an enquiry with us on our website using our enquiry form, we ask you for certain personally identifiable information; your first name and last name, email address and country.
When you confirm a trip/booking with us, we also ask for your postal address, date of birth, copy of the data page of your passport, any relevant medical conditions, allergies, or dietary requirements, contact details of your travel insurance, and contact details of your next of kin.
Why do we need to collect this information?
We require this information to complete your trip, fulfil our contract with us and will ensure your trip runs smoothly thus leaving you more time to explore the country out there.
Share and disclosure of information to third parties
We usually do not sell, disclose, or share your personal information with third parties not associated with your trip or other entities for unrelated purposes. However, where appropriate, personally identifiable information may be disclosed to SLTDA (Sri Lanka Tourism Development Authority) or where necessary, we share your personal information with our trusted third-party accommodation providers, outsourced service providers, trek guides and chauffeur guides. They have access to different levels of your personal information only to perform the different tasks entrusted to them on our behalf. They are obligated not to disclose or use it for any other purpose.
Security of personal information
Your personal information is stored in our secure Google Drive account. The security of the personal information we collect is very important to us but remember there is no 100% secure method of transmission over the internet, or method of electronic storage.
Where appropriate, we may recommend, include, or offer third-party services on our site with links to their websites. These sites may or may not have independent privacy policies. We can take no responsibility for the content and offers of these linked websites. Any feedback about these third-party websites is welcome.
If you have any questions about our use of your personal information, please email us at firstname.lastname@example.org