Can I talk to someone before preparing my trip?

Yes, of course. You will surely would like to get to know whom you intend planning your trip with, and we also like to know about what you like most and least. So, please free to talk to us via Skype (free) before taking your first step. Our Skype username is treklanka. Drop us a mail to schedule a meeting . 

Time zone UTC/GMT + 5:30 hrs (until 27 March 2016)

What is your trip style?

Our style is to give you a real time experience in Sri Lanka.You will notice that we have not included any popular must see places in Sri Lanka and instead we propose you lesser known sites and above all we give you more freedom and flexibility to choose what you want to see and do on a daily basis.

What is your group size?

Our small group concept is 4 to 8 travellers per group but the number can go up to 10.

What is the minimum age?

The minimum age limit is 12. Please make sure that the activities proposed in our tours suit your child. The children under the age of 18 must be accompanied by their parent(s) at all times.

Where does the tour start and finish?

All our trekking tours except “The Peak Wilderness Trek” start and finish at the Bandaranaike International Airport (B.I.A), Colombo. Our trekking tours are planned for morning arrivals and afternoon departures.

If you are planning to spend a few days on the west, south or east coast beach after the tour we advise you to make your own arrangements in this regard as at present we do not offer this service.

What is the style of accommodation/room types?

Small group concept goes well with our choice of small hotels, eco-retreats and bungalows, family run guesthouses, homestays and in some locations it will be multi-share type accommodation.

Accommodation is generally based on a double or twin-share occupancy basis; one double bed or two single beds in a room.

Triple accommodation is also possible by adding a rollaway bed to a double or twin room.

Single room supplement on request (where available).

Trip Notes show our preferred overnight stops and locations. If accommodation is not available we may alter the overnight stops and the itinerary slightly.

If the alternative accommodation is of higher standard there will be an extra charge to you.

Is it possible to request alternative accommodation that can fit our budget?

Yes, it is possible in some locations. You need to let us know what your budget is and what is most and least important to you.

What type of food is served?

We want you to experience the local food during our day walks and trekking tours. If you have any food preferences or dietary requirement please let us know in advance.

Breakfast: Sri Lankan or western

Lunch: Sri Lankan – at a local eatery, house or packed – vegetarian

Dinner: Sri Lankan or western

In some locations lunch & dinner are not included to give you the flexibility to taste a larger variety of local dishes.

What type of transportation is used?

  • Air-conditioned passenger van with rear luggage compartment.
  • Auto rickshaw (tuk-tuk) / local bus or train – as required

Tell me something about your itineraries

Our itineraries have been planned to be busy with experiences and visits for you to make the most of your time as much as possible during your stay in Sri Lanka. We are committed to respect all the activities proposed. However there may be slight variations depending on local conditions. You will also have free time for you to do the optional visits if you choose to do so or just to relax.

Each evening on your return to the overnight spot please give a feed back of the day’s activities to your chauffeur guide and discuss the programme for the following day with him.

What languages do chauffeur guides speak?

Our experienced and responsible Chauffeur Guides speak good English. Apart from this, some speak French and other major languages. They are trained and licensed by the Sri Lanka Tourism Development Authority.

What about your local trek guide?

We work with experienced and knowledgable local trek guides who are outdoor inspired from different fields. They have a fairly good knowledge of English and some speak fluently.

What are the included and excluded activities?

They are listed in our itineraries under Trip Notes.

Why do you propose optional visits?

The optional visits proposed in our itineraries are mostly the popular and the famous tourist sites in Sri Lanka. We understand that you may want to visit some of these “must-see” places as well. So, we have set aside time in our itineraries for you to choose and visit these places on your own. Our chauffeur guides will assist you with any arrangements you need to make it happen.

All entrance fees and any other cost related to these visits are not included in our tour cost.

Do I need a National Tourist Guide?

If only, you are interested in going more deeper into the local culture, history, flora & fauna, religious and social aspects and to feel more comfortable during treks. Then, we can provide the service of a National Tourist Guide who will accompany you during the tour in addition to your chauffeur.

Is tipping compulsory?

No, it is not an obligation. Tipping your Chauffeur Guide, National Tour Guide and local Trek Guides is an accepted practice, though not compulsory. It is a way of showing appreciation for taking good care of you during the tour. We reiterate that we pay a fair remuneration to all of them and take good care of them.

Are there any risks involved while trekking?

Yes, risks are there. You need to acknowledge that trekking / walking activities involve certain elements of risk. At the trail head, our trek guide will brief you about the trail conditions and the precautions to be taken during the trek. Sri Lanka is considered a tropical country. So, there are things out there that bite and sting; ants, centipedes, bees, snakes… We have done many treks over the years and not yet had a problem probably because we take precautions to ensure a safe and enjoyable trek but it is almost inevitable to avoid leeches in the wet zone and it is unknown whether a specific preparation is commercially available to get rid of these little “lovable vampires” but we will provide you with a tried and tested natural leech repellent.

Do I need travel insurance?

Yes, travel insurance is compulsory and it must provide cover against personal accident, death, medical expenses emergency repatriation, cancellation of your tour, curtailment, personal liability and loss of luggage and personal effects. You must provide proof of your travel insurance on arrival; you will not be able to continue the walk or trekking tour without it. You are requested to leave a copy of your insurance cover with the policy number, the emergency telephone for your insurance company or necessary information required by your insurance company with us in case of emergency.

Do I need any vaccination?

You may have to get a few things sorted before you go. We recommend that you consult your doctor or visit a specialist travel health centre for specific recommendations. Also visit your government website for travel and health advice by country.

Do I need a visa?

Sri Lankan law requires all foreign visitors obtain an ETA (Electronic Travel Authority) to enter Sri Lanka. You are advised to obtain your ETA online prior to entering Sri Lanka. For more information visit: http://www.eta.gov.lk and http://www.immigration.gov.lk
You must apply for your ETA with the passport and passport number that you are traveling with; your visa is linked to this number.You must carry a passport that is valid for six months (180 days) from the date of your arrival in Sri Lanka.
We are not responsible if you are refused entry to the country because you lack the correct passport, visa or other travel documentation.

If you have not found the answer to your question, please ask us.
Info@treklanka.com

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